ReturnsReturns and Exchanges
Returns and Cancellations for Customer-Convenience Reasons
We do not accept returns or order cancellations for reasons of the customer's convenience under any circumstances. Examples include an item looking different from what you imagined, or an item that cannot be carried in because the access route is too narrow. Please check the product dimensions and photos carefully before you buy.
Returns and Exchanges for Damage During Delivery
If an item is defective, is damaged in transit, differs from what you ordered, or we otherwise judge that a return is appropriate, we will accept the return and pay the return shipping. When the item is delivered, please inspect it on the spot together with the delivery company's staff. If you find any damage or defect, please contact us right away.
